About us


How it began

Spectrum Ability was originally launched as an educational resource about disability and accessibility, designed for learners of all ages and backgrounds. It offered lessons in short video formats, accompanied by textbook-style learning material and well-researched case studies.


The pivot towards accessibility

After the launch of the Rick Hansen Foundation Accessibility Certification™ (RHFAC) program, Spectrum Ability was re-launched in 2019 to offer accessibility consultation and certification as its primary service.

True to its roots, Spectrum Ability continues to offer disability awareness and training as a separate service, with lessons specifically designed and tailored to the needs of each individual client.

In addition, Spectrum Ability offers a podcast featuring various topics around the world of disability and accessibility, aimed at providing greater awareness, knowledge and understanding between people with disabilities and the rest of the general public.

How does it work?

Our process involves a few steps from you (the client) but we take care of the rest after that! For more details, check out the link below.

The team


Arnold Cheng
Owner, RHFAC Accessibility Assessor, Presenter

Arnold is the founder of Spectrum Ability, launching it in 2017 as the realization of a dream – to create a recognizable platform to learn about disability and accessibility.

With an extensive background in teaching and presenting in Canada and South Korea, Arnold is an experienced Rick Hansen Foundation Ambassador and school instructor. He is well connected to the Vancouver disability community, including in the non-profit and wheelchair sports fields.

Arnold holds a degree from the University of British Columbia and is an approved Rick Hansen Foundation Accessibility Certification (RHFAC) assessor.


Anna Chow
RHFAC Accessibility Assessor

Anna joined Spectrum Ability in 2019 as an affiliated accessibility assessor. She has a background in landscape architecture, having worked in both Canada the United States.

She holds a degree from the University of British Columbia and is an approved Rick Hansen Foundation Accessibility Certification (RHFAC) assessor.


Nicole Whitford
Accessibility Assistant, Presenter

Nicole fulfills one of Spectrum Ability’s most important roles as accessibility assistant. Each client’s accessibility assessment goes through her for quality control before being sent off to be officially approved by the Canadian Standards Association (CSA) – under her watchful and detail-oriented eye, nothing gets missed!

In addition, she is also one of Spectrum Ability’s presenters, boasting a background in promoting awareness around disabilities, particularly around service animal training.

Nicole has a degree from Kwantlen Polytechnic University, and currently calls Vancouver home.